Chapter 10
From Library 2.0 Initiatives in Academic Libraries
IMplementing IM @ Reference: The GW Experience
Deborah B. Gaspar and Sarah Palacios Wilhelm
The George Washington University
Contact: dgaspar@gwu.edu
Contact: palacios@gwu.edu
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Welcome the wiki extention of Chapter 10 of Academic Library 2.0. Below you'll find a list of the major themes in the chapter. Select a theme to find updates, more information, and examples. Join the disscussion to make comments or suggestions.
