How I Work (Margaret Heller)

Editor’s Note: This post is part of ACRL TechConnect’s series by our regular and guest authors about The Setup of our work.

 

Margaret Heller, @margaret_heller

Location: Chicago, IL

Current Gig: Digital Services Librarian, Loyola University Chicago

Current Mobile Device: iPhone 5s. It took me years and years of thinking to finally buy a smart phone, and I did it mainly because my iPod Touch and slightly smart phone were both dying so it could replace both.

Current Computer:

Work: Standard issue Dell running Windows 7, with two monitors.

Home: Home built running Windows 7, in need of an upgrade that I will get around to someday.

Current Tablet: iPad 3, which I use constantly. One useful tip is that I have the Adobe Connect, GoToMeeting, Google Hangout, and Lync apps which really help with participating in video calls and webinars from anywhere.

One word that best describes how you work: Tenaciously

What apps/software/tools can’t you live without?

Outlook and Lync are my main methods of communicating with other library staff. I love working at a place where IMing people is the norm. I use these both on desktop and on my phone and tablet. I love that a recent upgrade means that we can listen to voice mails in our email.

Firefox is my normal work web browser. I tend to use Chrome at home. The main reason for the difference is synced bookmarks. I have moved my bookmarks between browsers so many times that I have some of the original sites I bookmarked when I first used Netscape in the late 90s. Needless to say, very few of the sites still exist, but it reminds me of old hobbies and interests. I also don’t need the login to stream shows from my DVR at in my bookmark toolbar at work.

Evernote I use for taking meeting notes, conference notes, recipes, etc. I usually have it open all day at work.

Notepad++ is where I do most of my code writing.

OpenRefine is my favored tool for bulk editing metadata, closely aligned with Excel since I need Excel to get data into our institutional repository.

Filezilla is my favored FTP client.

WriteMonkey is the distraction free writing environment I use on my desktop computer (and how I am writing this post). I use Editorial on my iPad.

Spotify and iTunes for music and podcasts.

RescueTime for staying on track with work–I get an email every Sunday night so I can swear off social media for the next week. (It lasts about a day).

FocusBooster makes a great Pomodoro timer.

Zotero is my constant lifesaver when I can’t remember how to cite something, and the only way I stay on track with writing posts for ACRL TechConnect.

Feedly is my RSS reader, and most of the time I stay on top of it.

Instapaper is key to actually reading rather than skimming articles, though of course I am always behind on it.

Box (and Box Sync) is our institutional cloud file storage service, and I use it extensively for all my collaborative projects.

Asana is how we keep track of ongoing projects in the department, and I use it for prioritizing personal projects as well.

What’s your workspace like? :A large room in the basement with two people full time, and assorted student workers working on the scanner. We have pieces of computers sitting around, though moved out an old server rack that was taking up space. (Servers are no longer located in the library but in the campus data centers). My favorite feature is the white board wall behind my desk, which provides enough space to sketch out ideas in progress.

I have a few personal items in the office: a tea towel from the Bodleian Library in Oxford, a reproduction of an antique map of France, Belgium, & Holland, a photo of a fiddlehead fern opening, and small stone frogs to rearrange while I am talking on the phone. I also have a photo of my baby looking at a book, though he’s so much bigger now I need to add additional photos of him. My desk has in tray, out tray, and a book cart shaped business card holder I got at a long ago ALA conference. I am a big proponent of a clean desk, though the later in the semester it gets the more likely I am to have extra papers, but it’s important to my focus to have an empty desk.

There’s usually a lot going on in here and no natural light, so I go outside to work in the summer, or sometimes just to another floor in the building to enjoy the lake view and think through problems.

What’s your best time-saving trick?: Document and schedule routine tasks so I don’t forget steps or when to take care of them. I also have a lot of rules and shortcuts set up in my email so I can process email very quickly and not work out of my inbox. Learn the keyboard shortcuts! I can mainly get through Gmail without touching the mouse and it’s great.

What’s your favorite to-do list manager?: Remember the Milk is how I manage tasks. I’ve been using it for years for Getting Things Done. I pay for it, and so currently have access to the new version which is amazing, but I am sworn to secrecy about its appearance or features. I have a Google Doc presentation I use for Getting Things Done weekly reviews, but just started using an Asana project to track all my ongoing projects in one place without overwhelming Remember the Milk or the Google Doc. It tells me I currently have 74 projects. A few more have come in that I haven’t added yet either.

Besides your phone and computer, what gadget can’t you live without?: For a few more weeks, my breast pump, which I am not crazy about, but it makes the hard choices of parenting a little bit easier. I used to not be able to live without my Nook until I cut my commute from an hour on the train to a 20 minute walk, so now I need earbuds for the walk. I am partial to Pilot G2 pens, which I use all the time for writing ideas on scrap paper.

What everyday thing are you better at than everyone else?: Keeping my senses of humor and perspective available for problem solving.

What are you currently reading?: How to be a Victorian by Ruth Goodman (among other things). So far I have learned how Victorians washed themselves, and it makes me grateful for central heating.

What do you listen to while you work?: Podcasts (Roderick on the Line is required listening), mainly when I am doing work that doesn’t require a lot of focus. I listen mostly to full albums on Spotify (I have a paid account), though occasionally will try a playlist if I can’t decide what to listen to. But I much prefer complete albums, and try to stay on top of new releases as well as old favorites.

Are you more of an introvert or an extrovert?: A shy extrovert, though I think I should be an introvert based on the popular perception. I do genuinely like seeing other people, and get restless if I am alone for too long.

What’s your sleep routine like?: I try hard to get in bed at 9:30, but by 10 at the latest. Or ok, maybe 10:15. Awake at 6 or whenever the baby wakes up. (He mostly sleeps through the night, but sometimes I am up with him at 4 until he falls asleep again). I do love sleeping though, so chances to sleep in are always welcome.

Fill in the blank: I’d love to see _________ answer these same questions. Occasional guest author Andromeda Yelton.

What’s the best advice you’ve ever received?: You are only asked to be yourself. Figure out how you can best help the world, and work towards that rather than comparing yourself to others. People can adjust to nearly any circumstance, so don’t be afraid to try new things.