ACRL Presents – Tips for Suddenly Switching to Online Reference and Access Services

The Kansas Sate University Libraries’ main library had a fire on May 22, 2018. They suddenly lost access to millions of physical resources and could no longer deliver in-person services. Learn more about how the library adapted in the free ACRL Presents webcast “Tips for Suddenly Switching to Online Reference and Access Services” on Friday, March 27 at 1:00 p.m. Central. (Convert additional time zones online.)

During this facilitated discussion, Kansas States’ Jason Coleman, Head of Library User Services; Cliff Hight, Head of Special Collections; and Kathy Coleman, Interlibrary Services Coordinator, will share what they did then and are now doing again to maintain reference services and to help connect patrons to information resources that would have previously been delivered in-person. Learn tips to help you maintain online reference and access services during this unprecedented time.

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