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From the CJCLS Listserv: Should the library report to Academic Affairs or Student Services?

By Kristy Padron

ORIGINAL EMAIL:

We currently have a leadership vacuum at my library. Our library director resigned and less than a week later, his supervisor and the interim library director, the Vice President of Student Success, also resigned.

We now see an opportunity to possibly move the library’s place in the college reporting structure from the Student Success department to Academic Affairs, and report to the Dean of Academic Affairs or the Vice President of Instruction. I’ve searched the list archives but haven’t found much on this topic, so I’m wondering:

  • To whom do you or your library director report? Someone in Student Services or Academic Affairs?
  • If you made the switch from reporting to Student Services to Academic Affairs, or vice versa, what have been the benefits or drawbacks?

The respondents overwhelmingly recommended to go with Academic Affairs.  One librarian, whose unit reports to Student Services, described her experience:

The meetings I attend are with the heads of units like financial aid, athletics, admissions, and housing.  We found ourselves in meetings discussing enrollment management issues and did not understand why we were there.  I don’t meet (and am not invited to meet, and in one instance was told I shouldn’t meet) with faculty. This makes it harder to establish rapport with them.

The librarian also stated her area is often tasked with activities not traditionally done by libraries, such as proctoring make-up tests and issuing school identification cards.  This seemed to feed inaccurate perceptions of what they do:

When Student Services staff give prospective students and families campus tours, I often hear them say when they stop in the library, “this is where you come to make up a missed test.” That’s all they have said about the library!

As a result, the library is often overlooked by faculty.  While the library is seen as a physical space, the college does not understand their staffing, budget and IT support needs.  The library is often seen as having a support role but its employees are not on equal footing in terms of pay or status with other colleagues who have comparable duties and levels of education.

Librarian status was affected by the department to which they reported:

Reporting on the academic side means you are faculty.  At my college, faculty must have a master’s degree.  Since librarians have a master’s degree, we are all equals.  This gives us a voice in governance, which is key.

Many, but not all, of the respondents who said they reported to Academic Affairs said librarians had faculty status.  This strongly affected their roles on campus, particularly with governance:

Having faculty representatives is great in the governance structure, and then having my position be in administration is advantageous because of my opportunity to be part of the management team.  Many of our college committee’s bylaws (instructional council, curriculum, etc.) specify a library representative.  In most cases, it is a voting role, but in some it is non-voting.

Librarians do not have faculty status in some libraries that report to Academic Affairs.  This bars them from participating in professional development, governance, and other campus activities.  Those who reported this added that administrators and sometimes faculty do not know or appreciate what the libraries can contribute to their college.

Many of the changes in reporting structure formed as a result of retirements, resignations, or restructuring:

My sister college had a librarian serving as Dean of Library and Learning Resources. Upon retiring, the position was vacated and they now share a dean with Literature-Language Division. The dean is a former English instructor.

When I started here 7 years ago, the library director reported to the Dean of the School of Liberal Arts and Sciences.  She now reports to the Assistant Vice Chancellor for Academic Affairs.

We had major turnover in administration over the summer with our President, Dean of Academic Affairs and Dean of Career and Technical Education (CTE) either resigning or retiring.  They didn’t replace the CTE dean’s position.  Rather, they placed everyone and everything associated with that position under the Academic Affairs dean, again.

Sometimes the changes in reporting structure happened because of a promotion or reassignment.  At other times, the library was assigned under an academic or IT unit, which posed its own challenges:

Our library does not have its own dean or director.  Ours was the dean of Instructional Resources (IR) who reported to the Vice President of Academic Affairs.  At one point, our dean was promoted to Vice President of Student Services, and IR was obliged to follow her and be placed under a dean there.  Soon, IR was moved back to Academic Affairs and then went through a succession of deans that saw us connected to Visual and Performing Arts, and eventually Language Arts.

I report to the Associate Dean of Humanities and Social Sciences (HSS).   HSS falls under the instructional/academic affairs side of the organization.  This reporting structure proves challenging on a couple of fronts.  I don’t always get information that I need to move this library forward.  I also don’t have the clout that goes with reporting directly to a vice president or administrator.   On the upside, I have the autonomy to manage my staff and resources (provided it doesn’t involve too much money).

At my college, the Library Coordinator answers to the Dean of Academic Technology and Learning Support (ATLS), who also oversees Distance Education (Online Learning), Testing, and Tutoring.  Theoretically, this is a natural alliance of units, with the possible exception of Testing.

My library is an outlier. We report to the Dean of Institutional Research and Planning. The history behind this is that our dean used to be head of IT. When he made the switch to Institutional Research and Planning, the library went with him. Talk about being off the grid! The upside is that the library is fairly autonomous. The down side is that the library has fallen off the scope of the academic side of the college

I report to the Dean of Academic Affairs along with the faculty department heads and other academic directors (Outreach, Assessment, Academic Achievement, etc.).  My current dean used to be our assessment director, so he’s a numbers guy, which means he reads and follows my reports. He’s also very pro-library, believing that the library has an important role in student success, so I lucked out in that area (it doesn’t hurt that he’s married to a librarian).

In conclusion, most of the respondents recommended reporting to Academic Affairs, mainly for the following reasons:

It is much easier to make the case for why the library is important to education and information literacy when you have access to academic administration.

Libraries need to work with classroom faculty, which is harder to do when you are in student services.

As a major contributor to teaching and learning, the library belongs under Academic Affairs.  The learning outcomes in library instruction (and reference) should be aligned with larger institutional goals, such as general education goals/competencies, in order to maximize the impact of those services on student learning.  This alignment has the potential to mean the most for administrators in Academic Affairs.  When the library falls under Student Affairs, operational outcomes may be prioritized over learning outcomes.

It’s where the action is and you want to be in the thick of it, good or bad.

What has your experience been with reporting to Academic Affairs or Student Services?  Please share in the comments!

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The good, the bad and the useful: A call for your web-based resources

by Amy Waldman

Information sharing. It’s a powerful tool that can help all of us as we do what we do every day. One of the things I’d like to do is compile a list of useful web-based resources. I’m sharing a few I’ve found helpful, along with a brief explanation of why. If you’d be willing to share some of yours, please post here or send them to me at awaldmanmlis@gmail.com, and I’ll start a running list.

Newsmap's Homepage, showing the top news in the US.

Newsmap's Homepage, showing the top news in India. Newsmap’s Homepage, showing the top news in the US (top) and India (directly above).

http://newsmap.jp – An amazing site built by Marcos Weskamp (http://www.marcosweskamp.com). I’ll let him explain what Newsmap is and why he created it. (Note: I’ve cleaned up some spelling and typos.) “Newsmap was born from the need to simplify how we consume the news. If you wanted to get an impartial view of the world, you’d have to jump through many news sites and manually compare how different publications from different countries give more or less prominence to specific topics. When Google News launched I was amazed at how they could aggregate so many stories from so many publications from around the world. But above anything, what struck me is that they where able to algorithmically cluster different articles that report on the same story. In my eyes, this was an absolute feast. Yet, I wanted more. To get an overview of what was happening in the world, I still had to click through many pages. I knew that with a little elbow grease I could turn the data from the aggregator and visualize it in a single screen.”

http://www.conservapedia.com/Main_Page – What looks like Wikipedia but doesn’t act like it? This wiki, created and run by Andrew Schlafly, which bills itself as “The Trustworthy Encyclopedia.” I will let readers judge for themselves regarding its trustworthiness. For extra fun, here’s Conservapedia’s Wikipedia entry: https://en.wikipedia.org/wiki/Conservapedia

http://www.kcna.kp/kcna.user.home.retrieveHomeInfoList.kcmsf – the Democratic Republic of Korea’s web site. I stumbled across this when I ran into a copyright issue. I was editing a small publication that didn’t subscribe to the Associated Press, and that meant I couldn’t use anything from the AP in our publication. The Six-Party Talks were going on, and I needed source material. This is a really valuable site from several angles. First off, it’s extremely useful in introducing students to a perspective completely other than what they usually see/read/hear about goings-on in North America and other parts of the world. Secondly, it’s a good bet that the people writing these pieces have probably never heard English from the mouth of a native speaker.

http://www.un.org/en/index.html – The United Nations’ web site. This was one of my other sources for international news information when I couldn’t use AP sources. It’s a very good resource for students looking for information on world affairs.

http://en.childrenslibrary.org – International Children’s Digital Library – I love this site and always pointed my students who are parents to it. It provides an endless supply of books from all over the world, and users can search by color, length and types of characters, among other choices. It’s also a good site for ESL students.

https://www.flickr.com/commons/institutions/ – wonderful images from places like the Woodrow Wilson Presidential Library, the Congregation of the Sisters of St. Joseph in Canada, the National Media Museum and the Powerhouse Museum, among others. A great resource.

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Award Announcment

By Kathleen Pickens

Do you know an exemplary library leader who has done incredible things in libraryland?

Have you been part of an innovative program that has changed the way your library functions?

We want to celebrate those achievements!

Check out the CJCLS Leadership and Program Awards. Selected winners are awarded $750, a plaque and acknowledgement at the Annual CJCLS dinner (in Orlando next year!).

The deadline for applications is Friday, December 4th.

See the Awards page for more details.

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Graphics Presentations

Presentation and Infographic Design Tools for Librarians on a Budget

Presentation & Infographic Design Tools for Librarians on a Budget

by Lindsay Davis

Like many of you, I’m in full-swing with research instruction and have been spending time fine-tuning presentations. While I am not a designer, I like to keep visual content fresh, so I am always experimenting with online tools for presentations and graphics. Check out the list of free (or cheap) resources below. These tools do require users to create accounts, and while full functionality may not be available for the basic versions, many have upgrades available at reduced rates for educators.

Which have you tried? Are there other tools you can recommend?

Canva can help you create social media images, presentations, infographics, and more. While Canva is free, many of the pre-made layouts have special elements that cost $1 each. However, you can upload your own images and icons and draw inspiration from the existing layouts for free. Designs can be downloaded as JPEGs, PNGs, and PDFs. You can also share them to social media. Canva for Work is the upgraded version of Canva, which allows you to resize images without recreating them from scratch, but it is $9.95 a month with an annual plan.

Easel.ly can help you create infographics with templates and design objects. You can also upload your own images for free. You can share your infographic via a link or get the embed code. The pro account is $3 a month.

With a Google account, you can access Google Slides and import a PowerPoint presentation—or download a Slides presentation as a PowerPoint. With Slides, you can also share your presentation via a link or embed it.

Piktochart is another tool that can help you make infographics. The free account has free templates and icons, and you can also upload your own images. You can download your designs as JPEGs, PNGs, and PDFs or share your designs via a link, email, or through social media. You can also export them to a variety of services. To get more functionality, you can upgrade to the pro account. The Education Pro price for an individual is $39.99 a year.

Prezi is presentation software that works spatially. You can share your presentation via a link or get the embed code. If you sign up with your college email, you can elect for one of three levels—Edu Enjoy, which is free; Edu Pro, which is $4.92 a month; or Edu Team, also $4.92 a month.

SlideShare allows you to upload files so that you can share them via email, social media, as links, or embed them. You can also create presentations directly in SlideShare with Haiku Deck, although the functionality is little limited through SlideShare.

If you design presentations directly in Haiku Deck, you get more functionality and more ways to share your design. You can share to social media, email, get a link or the embed code, or you can embed directly to a WordPress blog. With a pro account, you can even export your presentation as a PowerPoint or PDF. The cost for the pro version with the educator discount is $4.99 a month or $2.49 a month billed yearly.

Smore helps you make online newsletters or flyers. These can be shared via a link or through social media, and you can also get the embed code. You can also create an email list within Smore. The free account allows you to make five newsletters for free. The personal account, which allows you to make as many newsletters are you want, is $15 a month, but the educator rate is $59 a year. Once a year, there is a sale for educators—$39 for the whole year.

With a Microsoft email account, Sway can help you can create and share interactive reports, presentations, personal stories, and more. You can upload your own images, and you can share Sways via social media or get the embed code.

Visme can help you create infographics, interactive presentations, reports, and more. The free account is limited, but if you sign up with your college email, you can get full functionality for $5 a month through the education discount. With full functionality, you can download your designs as JPEGs, PNGs, or as PDFs, get the embed code, share to social media, or even download to present offline (HTML5).

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listserv-results

From the CJCLS Listserv: Open Educational Resources

Open Access Week 2015

By Kristy Padron

With the end of Open Access Week, the cjc-l listserv had recent discussions regarding librarian involvement in Open Educational Resources (OER). One member noticed that libraries were not included in his state’s OER report:

I just finished scanning Opening Public Institutions: OER in North Dakota in the Nation, 2015 and can’t find any mention of librarians. Librarians need to be assertive and have a place in discussions regarding OERS on our campuses, by state legislators, and in other settings.

Some members of the listserv described the OER initiatives taking place in their institutions and regions:

Librarians are very active on The Community College Consortium for Open Education (CCCOER) for sure! Over 250 colleges participate in this consortium.

Librarians have been leading the way for OER initiatives at my institution. At Lansing Community College, we hosted the successful Open Educational Resources Summit last September with the movers and shakers of the open education movement as our speaker. I led the effort in implementing our OER strategy on campus including the creation of an OER LibGuide. We’re still at the early stage but it is very encouraging. I’m also very active in the CCCOER and I’m part of the Advisory Group.

The project Openstax College has specifically targeted libraries as a partner.

We’re trying here in Florida. See the exciting theme for our fall meeting of the Florida Association of College & Research Libraries (FACRL).

An international conference will soon be held in Vancouver in November, which some librarians said they would attend:

The 12th Annual Open Education Conference will have numerous examples of how librarians and libraries are leading the way in discover, adoption, use and assessment of OERs.

What are some OER activities taking place at your library or in your area? Feel free to share in your comments!

(Image Source:  International Open Access Week 2015, used with permission from Creative Commons Attribution License.)

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(How) Do you work with MOOCs?

by Librarianshines

A new report indicates that MOOCs are still popular, as reported in the Chronicle. Have you ever taken a MOOC? How are they viewed on your campus both by faculty and students? Do you offer any special support for students in MOOCs?

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Student Services and Your Library: The Beginning of a Beautiful Friendship?

by Amy Waldman

I joined the CJC-listserv not long after starting library school in 2008. At that point, I’d been running the Displaced Homemaker Program at Milwaukee Area Technical College for five years. Student Services didn’t have a lot of interaction with the library, so the listserv gave me a window into some of what might be happening over there.

Early on in my MLIS program, I knew that getting some work experience in a library while in school would be invaluable. I also knew that there was no chance that would happen– I had a full-time job already and graduate school was like having another full-time job.

Something else did happen, though.

As a Student Services professional, I knew a lot about our students and their needs. As I learned more about what the library had to offer, I was able engage and collaborate in ways that would never have happened had I not had a foot in both worlds.

So, from a Student Services perspective, here are a couple of things that happened because I went to Library School that might be of use to some of you.

  1. Bibliographies
    1. In 2010, the Displaced Homemaker Program teamed up with a community organization to host a morning-long conference on accessing mental health services in the area. The library prepared a display and created a bibliography that was handed out in the conference materials.
    2. When author Shauna Singh Baldwin spoke about her book “The Selector of Souls,” at a college community event in 2012, the library prepared a bibliography of resources on intimate partner violence.
  1. Energy Assistance Sign-up
    1. Many of our students are low-income and qualify for energy assistance, but the only way they were able to access the program was to stand in long lines at a local agency, thereby missing classes. If they didn’t sign up and were unable to pay their electric bills, their power was shut off in mid-April, just as they were gearing up for final projects and exams. In conjunction with the library and our Office of Student Life, I arranged for the agency to come to MATC and see students by appointment at the three of our four campuses within its service area. The library co-sponsored and hosted. More than 200 students (many who had never set foot in the library before) signed up for appointments. The event has continued on an annual basis and is now hosted by the library.

3. The Affordable Health Care Act

One morning, while meeting with one of our program counselors about a student, an adviser walked in and handed him a sheet of paper. It turned out that large numbers of students were asking for information about the Affordable Care Act. I got back to my office and called our library manager.

“Do you have a LibGuide about the Affordable Care Act?”

“No,” he said. “But that’s a really good idea.”

When it was complete, Counseling and Advising was notified. The department now provides students with a link to our library’s LibGuide.

These are just a couple of examples of successful collaborations between Student Services and the library. Please share yours!

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Buried in Library Instruction?

By Kathleen Pickens

It seems like most community & junior college librarians are experiencing the rush of research instruction sessions right now–that thrilling time when we get to interact with classrooms full of students while trying to also support their needs outside of the session. It may be a few weeks until we know what all has landed in our email inbox, but we know that we’ll eventually get to it.

Although “time” seems like a foreign concept right now, it’s actually a great time to consider the supplemental materials we have for our students once they walk out of the instruction session. If you haven’t visited ACRL’s Instruction Interest Group’s PRIMO database, it holds a wealth of ideas from their “Site of the Month” selections. Some resources may be re-used, while others may provide you with inspiration before we hit this point next semester.

Or, maybe YOU have created something fabulous that you’d like to share with the instruction community? PRIMO accepts submissions year-round, but only conducts reviews bi-annually. Some deadlines to consider:

There. One more thing to add to your “post-instruction craze” list. Hang in there, everybody!

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ForwardFocus conference registration is open!

by Librarianshines

ForwardFocus, a conference focusing just on community college libraries, will be held on November 5 and 6, 2015 for the in-person conference in Peoria, IL at Illinois Central College. You can also attend virtually on November 13, 2015.  This will be my second time presenting for the virtual portion of the conference and it’s great to be involved in a conference that is focused on community college libraries.  I always take away useful ideas!

Check out the ForwardFocus conference website to find out about who’s speaking and how to register.

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Joint use libraries–are you one?

by Librarianshines

There was an excellent article last week about Tidewater Community College’s partnership with the City of Virginia Beach to provide a public and community college library under one roof (link here). I’ve been interested to learn what sort of partnerships community college libraries have with their other local libraries.  I myself am a branch library of the affiliated local university as well as the library for the community college, and I partner with the local public library on programming and maintain a connection with a local hospital library. This helps us pool resources in a lot of ways! How closely do you work with other local libraries? Are you a full fledged joint use library? Let us know in the comments!