Poster Description: Student Success Coaches (SSCs) engage with all Arizona State online students and are in a unique position to discover the challenges students experience with assignments and library use. This project identifies gaps in SSCs library knowledge to inform training modules that support SSC engagement with students regarding library resources.
Poster: Click to view Articulate presentation.
Presenter Names: Jessica Jenner, Arizona State University and Lisa Kammerlocher, Arizona State University
Presenter Bios: Jessica Jenner, MLIS, is the Instructional Designer Associate with Arizona State University Library. She has a passion for promoting information services through online avenues. Email: firstname.lastname@example.org.
Lisa Kammerlocher, EdD is the Division Head for E-Learning and Instruction and Arizona State University Library. She has a passion for creating, interactive and inclusive learning options for students. Email: email@example.com.